The kit consisted of an instruction manual on how to do the test, 2 swabs, an envelope to put the swabs in and an envelope to send the swabs back in. We’ve since had it done by a more reputable company and as we thought she’s 87.5% American bulldog 12.5% boxer. This is not a fake review I promise I use the DNA paternity test UK and their lab is Viaguard Accu-Metics and even through the whole Coronavirus situation I still got it done within 14days. Viaguard: “Hi there, the testing is 99.9% accurate” Me: “Hello, Would just like to know how it is 99.9% accurate if it is 50% wrong. Viaguard review by a DNA Testing Choice user2019-01-08. I am of Northern European descent. At the bottom of the email it states that if you have a problem do not email or ring!! !.Took 2 emails asked for a retest but was just sent a refund with no response or explanation. Don't be fooled by the low price or negative reviews of people sending in dog DNA. User score: 7. Viaguard review by a DNA Testing Choice user2019-02-13. Also communication is non existent with them. I guessed immediately that they had simply looked at the picture I had been asked to provide and assumed exactly what everyone always assumes when they meet him… I was so annoyed that I chose to get another test from a company with a better reputation…. I’ve now given the money to an animal charity. Please do not use this company. Viaguard review by a DNA Testing Choice user2019-09-02. I hope they go out of buisness. They did not even test my DNA. . I was skeptical when it asked for pictures!! I finally made the time to do the swabbing and send it in for analysis. Orivet offers two dog DNA tests, one for mixed-breed identification and the other for health screening. I received no correspondence to say the DNA result was ready. 57 Viaguard reviews, price comparisons and special offers. I can’t believe Walmart would be selling a product for this company. I received two of these kits for Christmas. This company take your money and then you never hear anything. Great communication and exact results I would highly recommend and is very cheap. Viaguard's precision Dog DNA analysis for breed composition is now even more precise because the pieces of the canine genomic puzzle are much better understood. The website has been “Down for Maintenance” and the customer service email sates not to inquire about the status of your order because they do not know. We ordered the kit before reading reviews beyond that of the retailer. Oh, and it is a 0 star, NOT a 1. We will be objectively be reviewing the advantages and disadvantages of each dog DNA test kit on the market, with customer reviews used to help determine which dog DNA test kit is best suited for your needs. I e-mailed them asking how the results were in when they had only just sent the sample to the lab. We purposely did not add a photograph or suggest suspected breeds as we did not want this influencing analysis. Customer service is a zero. Absolutely no way he was that, they totally did a visual analysis. Move on people, move on! There is no phone number to ring them. The test samples were taken and sent away 29/01/2019, 5 months ago and still haven't received any results. Please note, after contacting Viaguard about my issue, I received a full refund. I answered the question of what breed/breeds I think she is along with a picture for her certificate. Which makes sense. They also send you a family tree and a little information on each breed. I thought this was a great present. This company needs to be investigated by a watch dog. Read honest and unbiased product reviews … Viaguard review by a DNA Testing Choice user2017-07-02. The lab took a while to receive me sample but that isn’t their fault, it could have been delayed at the post office. Despite this the test from Viaguard came back telling me he was a Lab/Collie cross (neither appearing in any of his puppies). I wish I could give 0 stars! I need to either hear something from the or send me a refund. Looks just like a german shepherd and low and behold, no findings of german shepherd. Everyone stops us in the street to ask what our pup is. I totally unreservedly Apologise to Via Pet / Viaguard for my panicked emails regarding delivery and the tests. Once you have done that you need to put the swabs inside an envelope which they tell you to leave open for around 30 minutes so that the swabs can dry out. Sadly my dog has passed away since I had the test done so it is interesting to find out these results. However it was fairly cheap so I took my chances. I have asked for an explanation, nothing back. What a rip off. This company does not even respond to emails and has no contact number. Viaguard review by a DNA Testing Choice user2019-02-05. no photo was requested by them, just the swab. It blatantly lied on the breed of our second dog. Reviews (57). On the records it stated one had arrived and the other hadn’t. I e-mailed them asking why they sent the botched results again and was told they could not do a re-test with the samples provided. Unfortunately there is no customer care for questions on DNA. Viaguard review by a DNA Testing Choice user2019-02-21. Viaguard review by a DNA Testing Choice user2019-01-29. My wife purchased a kit off of Amazon, extra charge to actually have the sample tested in small print. Plus, will also be sending an email to BBB. Absolute rubbish. Viaguard review by a DNA Testing Choice user2018-06-19. I sent my dogs DNA swab in in May. The DNAffirm ($49) test for dogs is the least expensive dog DNA kit we've tested, but don't let that tempt you. If your pup’s parentage is perplexing, a dog DNA test could reveal its ancestry. To get a level 1 reading they must have 75% or more of a specific breed. See Key Product Features. Orivet Dog DNA Tests Review #3. My DNA results came back as 1/4 Native American and 3/4 Spanish… A reasonable DNA make up for someone who is Mexican or Latin American. I really wish that I’d found this site before bothering with this outfit. You can only speak to the overseas headoffice who are rude!!! It’s clearly a scam. They take your money & send out kit which is two cotton swabs. It looked really good not asking for a photo, it wasn’t until I started to register that it stated I needed to supply a photo ( I don’t need a certificate, but it is compulsory to send a pick) and what breed I thought my dogs were, isn’t it they’re job to tell me. I put in my complaint and demanded a refund. The results pointed to two breeds involved, a cocker spaniel and a brittany spaniel. Viaguard review by a DNA Testing Choice user2017-10-18. I really wish I’d seen these reviews before. On the return envelope you will need to add your own postage stamps as it is not prepaid. Automated order confirmation said 5-7 days for kit to arrive. Do not use this company, they are a scam. So I purchased 2 kits for dna testing. Thankfully both tests also showed negative results for MDR1 and EIC… but the fact that Viaguard even gave me results for these conditions without even bothering to do a proper test is – in my opinion – criminal! But let me add my warning – avoid! They do not respond to emails. Firstly they ask you to supply the breed you think your dog is AND a photo with your swabs. We received results, but we know our puppy is a Lab and German Shepherd mix! I shall be contacting Consumer Affairs. No explanation or apology. $ For Nothing! Viaguard review by a DNA Testing Choice user2018-12-26, just on national news. I stupidly sent a photo of my lab cross dog to this awful company, only to find, surprise, surprise, the results came back with 75% lab no other details. Terrible service,terrible communication. Have requested a full refund as over a month since they received samples (which only last for 5 days). Viaguard has the most sophisticated and advanced dna analysis for invasive and non invasive paternity determination. Viaguard review by a DNA Testing Choice user2019-12-24. It is confusing in terms of the tests that are actually available and whether you can buy them at all. WEBSITE GIVES MESSAGE THAT RESULTS TAKE DIFFERENT TIMES AND THEY WILL MAIL RESULTS.??? The result today is that there is no breed on level 1 and the other breeds include terrier, whippet, greyhound, collie, shepherd etc. Own postage stamps as it should, so I went ahead and order a Testing... Send it in with a free returns envelope and give you 2 swabs so that web site not! I took my money was just sent the sample tested in small print found... Cheap so I took my money border collie the bottom of the tests that can. 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