The PE link at the end takes you nowhere.A dead end. Although the A350 is Virgin’s newest and most modern addition to the fleet, it might actually have the worst Premium cabin of its aircraft for two main reasons. In fact, revenue fares for my flight were over $2,600 round-trip. I settled into my seat and was pleased to find a friendly looking amenity kit with useful accessories like an eye mask. The doors closed at exactly 12:55pm, the scheduled departure time, and we were advised there were 171 passengers on board, as well as 10 crew and two pilots. I liked the purple, though it did make the cabin feel dark even at midday. Uber Cash and Uber VIP status is available to Basic Card Member and Additional Centurion Cards only. Ten minutes after that, I tried again and was ignored. It’s the best kept secret in premium economy if you’re looking for rest. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. As part of the preparation for TPG UK‘s launch, I had to do a fair amount of traveling between my home in London and TPG’s headquarters in New York. Sign in. Save my name, email, and website in this browser for the next time I comment. Learn More{{/message}}, Stay up to date on everything travel, with our handy newsletter, Review: Virgin Atlantic Premium Economy A330 On An Overnight Flight…. ... Virgin Atlantic Premium economy A330 - Air Travel Forum. The trays were not cleared until about 30 minutes after we had finished our meals, which was frustrating, as it was almost impossible to get out of the seat with the tray and all the bits and pieces still in front of me. A RED VENTURES COMPANY. Despite an allowance of two ~50-pound bags, I chose to travel with a carryon only in order to ensure a smooth arrival at New York-JFK. That’s up to $50 in statement credits semi-annually. Visually, at least, they were definitely a step above standard economy. People want to be entertained. A little over an hour after takeoff, lunch was served, beginning with a round of drinks and pretzels from the drinks cart. CARD HIGHLIGHTS: Delta Sky Club and Centurion lounge access, up to $200 annual airline fee credit and up to $200 in Uber credits annually. thanks for reading!!! Wrapped around the headphones was a donation envelope asking passengers to give any spare change of any currency they had on them, to be donated to a charity appeal that the airline started in 2003 called Change for Children. {{#message}}{{{message}}}{{/message}}{{^message}}Your submission failed. The seats looked exactly as I’d hoped: wide and plush with decent legroom. ALL RIGHTS RESERVED. Since others on the UK team had done plenty of Pond-hopping with British Airways, it was high time to try out one of its main competitors, Virgin Atlantic. YES… a sandwich (small, approx 4 inches across: engiish style not USA style: i mean barely filled): A horrid flight, these aircraft are to be avoided at all cost. i sat next to a lady who had mobility issues: she too was upset there was no wedge offered as foot support for the bulkhead seats: she had gotten one on her outbound flight too and was expecting that on this flight too. The little extending footrest was equally useless for her too! Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Please contact the developer of this form processor to improve this message. i work in the travel industry and have only recently started flying virgin: i have experienced american and BA, the latter of which have some very tired aircrafts and seating… and the former having converted their main cabin extra small cabin of 4 rows into premium economy, taking away another perk for us frequent flyers or for people who could pay more to get better eceonomy seating and more legroom and a small quiet private cabin /. They were stocked with Noble Isle products. Terminal 3 was busy, as expected, on this Sunday morning, with various US departures all morning. Considering the cost of the revenue tickets, I received excellent value using miles, even with paying the surcharges. The rows behind the front row bulkhead do have more legroom than economy, but not really a lot. the customer service on the phone were indifferent, even when i said i did not get what i had expected, and that the website has publicity of the nice food and china, and comfortable seats…. Great review though…at 6’4’’ these things matter! There was a long line for economy check-in but none at all for Premium, and I was quickly helped by the check-in agent. The scrolling feature barely worked, and when it did would shoot through the options far too quickly. There was also an unwrapped pillow and cheap over-ear headphones that turned out such appalling sound that I quickly swapped them for my own. Delta and Virgin Atl… I’ve never waited more than five minutes to pass security, and my travel day was no exception. As with every other No1 Lounge I have visited in London, this was crowded, loud and chaotic. I’ve had some fantastic economy flights on the likes Singapore Airlines, and with, say, an exit-row economy seat with a good crew, there’s not a big difference between Singapore economy and Virgin premium. I waited until final passengers were on board and then made my way, and was still able to store a full sized carry on roller bag directly above my seat. Virgin Atlantic was one Delta partner I was dying to try out. There were a few slips in the service flow, though: As they collected the last bits of trash from the lunch service, I asked for a drink refill. (knife and fork for WHAT????). As Virgin is a British airline, I opted for a gin and tonic and enjoyed the spectacular views out of the window. The seats looked exactly as I’d hoped: wide and plush with decent legroom. Joanna and I had been planning to visit New York for some time and we were still in the middle of making our plans when the travel Gods smiled down on us in two wonderful ways. And it does it well. great… so whats on the menu?? My first post here…. Virgin have become a budget airline! The seats looked exactly as I’d hoped: wide and plush with decent legroom. This post contains references to products from one or more of our advertisers. Flying for first time on Virgin PE LHR to JFK and looking at middle seats for the three of us - wife and 14 year old daughter in Row 25. If I had to be really picky, I’d say that I do always wonder who designs airline seats, and thinks it’s a good idea to put the headphone jack along the area where legs will move around, but that’s a problem on every airline. This was served in chunky white mugs rather than proper teacups with saucers. A British Airways 787 Dreamliner and A Virgin Atlantic 787 Dreamliner. i am probably flying to cuba soon ECONOMY DELIGHT as premium econ was 3 times the price of economy! NOTHING ELSE. For an explanation of our Advertising Policy, visit this page. In the seat pocket was the standard safety card, inflight magazine, duty-free catalog and motion-sickness bags. The seats were similar to first-class domestic seats on US airlines and some “true” business-class seats on narrow-body aircraft of the likes of Turkish Airlines. Fortunately the scone was fresh (I love fruit in my scones), and the jam and clotted cream made for a deliciously British afternoon. Gilbert Ott is an ever curious traveler and one of the world's leading travel experts. i had asked for socks and the answer was NO, not anymore in premium economy… but she would wrap my feet for me…. I ate, watched half a movie, and then slept.. And slept and slept and slept… All the way back to Heathrow. Seat map of Premium on a Virgin A330-200 (Image courtesy Virgin Atlantic) Best Premium seats on a Virgin Atlantic Airbus A350-1000. Flight Review: Virgin Atlantic Premium Economy – Airbus A330 – VS6 Miami to London Heathrow December 16, 2018 rewardingtrips Leave a Comment Today I’d like to share my experience of trying out Virgin Atlantic’s Premium Economy product for the first time. This was a smaller meal served on a smaller tray. Please view our advertising policy page for more information. and even says: Really???? © 2021 THE POINTS GUY, LLC. WAS IT A JOKE: the food came on a tray… with china…. Virgin’s has an entirely separate entrance to the main terminal where you … The Premium cabin was completely full. As if the blanket is going to stay in place. There were wines available in individual bottles. Nonetheless, despite how many thousands of passengers pass through London’s airports every hour, I found the security process extremely efficient. First up was Virgin’s newish Airbus A330. Meals were served with a smile and patience as they repeated food options to passengers in the absence of a menu. Around 90 minutes before landing, afternoon tea was served, again from the trolley. Horrible seats, Uncomfortable, narrow (apparently ,only 17 inches?) The A330-300 joined the Virgin Atlantic family in April 2011. 10 hour flight… well at least i wont have too high expectations, and i hope it will be delightful! the amenity kit is flimsy, feels like paper, with NOTHING SUBSTANTIAL IN IT… the mask IS nice quality… but socks is preferred to a pen or a toothbrush!… but actually all the above is the LEAST virgin can give in premium economy which costs substantially more than economy. ), AMENITY KIT is a joke: Virgin Atlantic has retrofitted the first of four Airbus A330-200s which joined the fleet from Air Berlin mid way through the year.The retrofit includes the installation of the airline’s famous Premium cabin, along with brand new Upper Class Suites and a refreshed look for Economy. the “treat snack box” was hidden away behind fastened curtains, not publicised, so people who are new to premium dont know it is available… and NOT accessible. I napped for around an hour midflight. View our latest valuations here. she was short and her feet did not stretch to be able to rest on the wall… and she was worried her feet would swell. VIRGIN economy delight is i guess like main cabin extra but with some additional seat pitch/recline as well as legroom… but no separate cabin. For this particular flight there was quite a queue for economy, but premium check in took no more than 10 minutes from queueing to boarding pass. The floor around the seat as well as the lower fuselage wall (below the window) was filthy and hadn’t been cleaned properly. The gate was a fair walk from both security and the lounge. i was hungry after only a cold small sandwich and had to beg stewards to allow me to access to that box.. And then they went through a whole show of waking people up again a few hours later, a couple of hours before arrival, to give a hot breakfast!!! Please contact the developer of this form processor to improve this message. I wished the crew had removed the covers before serving them. I did suggest VIRGIN move those bulkhead seats a few inches closer to wall and people can rest feet on wall… AND other rows get an inch more room each!… especially as the footrest is only a few inches high, and they no longer a wedge ….. AND BRING BACK THE WEDGE! Virgin Atlantic has unveiled the first of four refurbished A330-200 aircraft featuring the carrier’s Premium seating and a revamped Upper Class offering. I have it on good word that this is something Virgin is actively working on and can’t wait to see where they go with their in flight. Pilot announcements were difficult to hear and understand because of a significant amount of static in the speakers. and Food disgraceful…. There were no amenity kits on this daytime flight. This would have hugely improved the presentation of the meal. FOR WHAT? Lumbar support was very good and after requesting an additional pillow for my lower back, I’d say it was really comfortable, especially for the money. In flight entertainment could definitely improve. VA’s old PE seats (747,787) are 21″ wide. The recline of the seats is quite generous…,BUT they do not slide forward: they are still the old design that reclines towards the person in the seat behind you!… and with the generous pitch can be annoying for the person behind: BADLY THOUGHT-T DESIGN. and a knife and fork! See, first-class domestic seats on US airlines, Jordan Aviation could launch US flights with a former Emirates plane, How pilots keep their skills sharp during COVID-19 downtime, You can now add select Chase business cards to Apple Pay, Blue Cash Preferred® Card from American Express. As I always do, I boarded as late as possible so as not to spend one extra minute on a plane than I have to, and I was instantly impressed with Virgin Premium Economy in ways I didn’t expect. I caught a glimpse of my plane at my gate as I walked through the terminal. Terms apply to the offers listed on this page. Be sure to use these facilities whenever you can, and if you happen to hold Delt… FOR DINNER! Receive complimentary benefits through American Express Travel with an average total value of $550 with Fine Hotels & Resorts® program at over 1,100 properties. by joeheg April 3, 2019. Welcome to Virgin Atlantic. Flight Review: Virgin Atlantic Premium Economy JFK-LHR on an A330. If it's the former then it appears all P/E seats have a window, if the latter then it appears 21A & 21 K do not have a window. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. The food also tasted excellent — especially the desserts. Trips. It was rated first for premium economy in the Skytrax World Airline Awards in 2019. When the price is right, which these days it often is, it can definitely be worth the added experience and little conveniences. We may receive compensation when you click on links to those products. Virgin Atlantic A350: Best Seats In Upper Class, Premium And Economy. As someone who struggles to sleep sitting up for more than 20 minutes at a time, I didn’t find the seat much more comfortable than a standard economy seat to sleep in, other than my knees not touching the back of the seat in front. Accompanied by what you would have got anyway if you had not accepted the sandwich:…… 2 pieces of cheese and 5 grapes (yes… More cheese!) As boarding passes and passports had already been scanned prior to each passenger entering the gate area, boarding was quite a quick process. Halfway through the flight, the crew passed through the cabin for a drinks run. Find our best fares on your next flights to the US and beyond, with a fantastic choice of food, drinks, award winning entertainment and onboard WiFi. Waiting on my seat when I boarded was a wrapped blanket of an unusual shape — there was space for a head cut out at the top so it could be worn like a giant bib. I avoid it at all costs, especially on short overnight flights but having sampled Donal Skeehan’s new dishes, I think this is a huge improvement. NO CHOICES AT ALL: “would you like a sandwich?” The server responded with {{status_text}} (code {{status_code}}). this was a 350 and i was looking forward to another good flight in premium on virgin (despite hicuups on other fllights, virgin was still high on my favorites got ptrmium). and that’s it…. The chicken was really moist and the perfect temperature, although the rice could have used more of the delicious teriyaki sauce and more than a single leaf of bok choy. There is a TINY space on the single armrest for glasses for drinks: awful. After takeoff, crew retrieved footrest cushions from overhead lockers for those sitting in the bulkhead seats, as these seats didn’t have foldable footrests in front of them. The area quickly filled up before boarding was called, around 30 minutes before the scheduled departure time. Your email address will not be published. The after meal service digestif are a joy, with solid cognac or Amarula on offer. Learn More{{/message}}, {{#message}}{{{message}}}{{/message}}{{^message}}It appears your submission was successful. Visually, at least, they were definitely a step above standard economy. Hot tip: the first row of Virgin premium Economy isn’t often the best row. I managed around 4 hours of quality sleep on each of my overnight flights and arrived without feeling like I’d been kicked in the ass on a rather long day flight. WELCOME OFFER: 75,000 Points Terms Apply. There is a TINY space to store things,… but nothing really fits in there and you have to bother your seat companion to move their arm so you can lift your tiny storage cover! Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel. Virgin Atlantic Airways: A330-200 - See 15,167 traveller reviews, 2,725 candid photos, and great deals for Virgin Atlantic Airways, at Tripadvisor. I was sad to see the cleaning around the floor of the seat was so lax, and there were gaps in the service flows, as, I assume, crew members had a rest and changeover period. I wouldn’t have thought to add peas to the side salad, but it tasted great and fresh. Virgin Atlantic Fleet Airbus A330-200 configuration. It would have taken a crew member all of five seconds to straighten the items on the tray, take off the plastic lids and hand it to me facing the right direction. “During the flight, sit back and relax with a spacious 38 inches of seat pitch and on London Heathrow flights enjoy a wider purple leather seat, equivalent to some other airlines’ business class. A seat count hasn’t yet been revealed, but hopefully these planes also feature Virgin Atlantic’s new Upper Class seats. Maybe Netflix on demand? If you’re anything like me, box sets, Hollywood classics and wide variety, like the Great British Bake Off are what people love to tuck into on flights and there just wasn’t really anything along those lines. The older Virgin Atlantic seats on my return journey didn’t have this strength, though. Though there was some recline in the seat, I was still sitting mostly upright. There was nowhere to put the plastic tray covers, so I ended up with an even messier tray as I ate it. Virgin Atlantic’s A330-300s have seven rows of Premium, mostly in a 2-3-2 configuration. The economy seats are uncomfortable shell type, but worse, are at 30” pitch. The two bathrooms remained clean for the duration of the flight, and there were never more than a few minutes’ wait to use them. The navigation map worked great throughout the flight. The only options (given to me verbally, not on a wine list) were “red” or “white.”. While I was surprised not to receive a menu, I was very surprised when I was handed this: It looked like it had been dropped from a great height — everything on it was a mess. Flight Report of Virgin Atlantic A330-300 Premium Economy from Washington Dulles to London Heathrow. The sparkling wine before take off is nice, and on this occasion I was offered a top up. Everyone else must play nice, but not you, last row geniuses. I flew premium economy with Virgin from Hong Kong to Heathrow in May and had the best experience. Top picks: 27A, 27K or row 21. The -200 offers a newer generation seat used by Singapore Air, while Virgin has its own comfy seat on the rest of its planes like the 787, A330 and A340. While alcohol was available on request, this being afternoon tea, coffee and tea were gladly accepted by most passengers instead. Virgin have removed the socks without publicising this: I was barefoot in sandals and a very condescending stewardess offers Me a blanket to wrap my feet in and asked if she should wrap my feet for me! I arrived in Europe 9 days earlier via SWISS’ solid business class throne seat. I hunted around the seat and seat pocket but couldn’t find a menu anywhere. You could almost earn all the points required for two round-trip tickets in Premium just by applying for The Platinum Card® from American Express, which is currently offering a welcome bonus of 75,000 points after you spend $5,000 on purchases within the first six months of card membership. Enrollment required. I travelled to san Francisco from Heathrow with Virgin Atlantic, worst thing I ever did, no power on board, no inflight entertainment and when I complained, the staff said “we have more important things to worry about”, shockingly bad rude staff, one member of staff swore because she was fed up, she did later apologise and said she was fed up. I’ve received menus in normal economy class on leading carriers like Singapore Airlines and Qatar Airways, so I was expecting one in premium economy on Virgin Atlantic. I had Seat 20K, a window seat toward the front of the cabin. Even with a full cabin, the mood was relaxed and calm for both crew and passengers. If you don’t have bags, being able to use the Virgin Atlantic mobile app to download a boarding pass is even better. I settled on Guy Ritchie cult hit “Snatch” the follow up to Lock Stock & Two Smoking Barrels which passed the time before zzzz’s. VIrgin A330 200 are cheap retro fitted Air Berlin aircraft. Who knows? I sampled Virgin Atlantic Premium on a day flight, night flight and another night flight, and here’s what you need to know to make the most of your Virgin Atlantic Premium Economy experience at the airport, and on board. The seat pocket turned out to be the perfect size for my 13-inch MacBook Pro, as was the foldout tray table. If they’re not careful, the savings may bring typical business passengers like myself back there more often too. After some searching, I found a sub-$1000 round-trip Virgin Atlantic premium economy fare from London Heathrow to Newark. The flight was oversold, so there was little to no chance of getting an empty seat next to me in the Premium cabin. a bit more incline, a few more inches, and dreadful food and amenity kit…. Messy food presentation, service gaps, limited recline and frustrating IFE touchscreen. the IFE screen appeared modern, large and crisp, it was almost impossible to use as a touchscreen. on the outbound flight a few weeks before i was told “we are only giving amenity kit on the night flight” (but the stewards did find socks and mask for me)…. My boarding pass was scanned and my passport checked when I arrived at the gate area, and then I entered a large seating area where passengers for my flight waited for boarding. Introduction: Having flown both British Airways World Traveler Plus cabin and Virgin Atlantic’s premium economy cabin tens of times across the Atlantic, I am going to be comparing pricing, seating and comfort, service, food and drinks, entertainment. this time i was disappointed. It depends on whether it's the 2 class (Economy & P/E) or 3 class (Economy, P/E & Upper Class) A330. I went for the teriyaki chicken. I was surprised not to be provided with a menu at all. On all my previous Virgin Upper Class flights I had connected through Heathrow on ex Dublin tickets so I had never actually used the Upper Class Wing. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. I’m a big fan of premium economy this year, as airlines attempt to sway passengers from economy with good prices. On our most recent trip to London, Sharon and I decided that we would save some miles and book tickets in Virgin Atlantic’s Premium (Economy) cabin for the flights. Flight Review: Virgin Atlantic "Premium Economy" Johannesburg to London. Starting January 1, 2021, earn 5X points on up to $500,000 on these purchases per calendar year. That’s not the point: the point is i am used to an amenity kit with socks… And then virgin don’tven e tell me in advance I won’t get it so i could bring my own!! I’m the wrong person to ask about airplane food. I liked the cute little signature airplane salt-and-pepper shakers, though they were really dirty, which made me wonder how many passengers had touched them before me. My first impression of the seat Virgin Atlantic A330 Premium Economy was that it was clean, well padded, comfortable on the back and featured a fast, sharp touch screen. Learn More. These were the exact same mugs used in Upper Class on Virgin Atlantic that I’d been served before, but I think they’re bulky, ugly and out of place in a traditional British tea service on a British airline. This review is a bit deeper than just this one flight though. Check out Premium Economy deals with Virgin Atlantic here. I’m 6’3’’, a fact I mention only to state that legroom is awesome here. *Bonus value is an estimated value calculated by TPG and not the card issuer. Virgin are simply amongst the best (alongside Lufty) for PE what’s more their planes rarely if ever have exceptions and they maintain IFE / seating so that you can rely on it working…. Delicious food, solid inflight Wi-Fi and drinks on boarding. I settled on “A Star Is Born” to start the flight with and was still humming “Shallow” for several days in New York. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. Virgin Atlantic A330-300 premium economy 30 Sep 2014 by Jenny Southan BACKGROUND Virgin Atlantic operates a daily seasonal summer route to Chicago from London Heathrow until October 25. More by Gilbert Ott, Look forward to your review of BA’s idea of premium economy on an un refurbed airframe or if you’re feeling really brave the clunkers they use to West Africa / Malaysia! One thing I’d love to see: better pillows and bigger, more duvet style blankets. Seat map of the Airbus A330-300 (333) This version of Airbus A330-300 may transport 266 passengers in three classes: upper class, premium economy and economy. Virgin Atlantic and Delta have joined forces at Heathrow Terminal 3 as two of the dominant carriers in the terminal, and their joint check-in area is impressive. apologies for its length but i wanted to get my comments out to the world! Even though the server responded OK, it is possible the submission was not processed. PE deals link at the end doesn’t take you anywhere, buddy. Cabin with a smile and patience as they repeated food options to in... Is I guess like main cabin extra but with some additional seat pitch/recline as well as but. From Berlin to new York would like to subscribe to the dish signify... Passengers got a box ( no tray ) … with the exception of the feel! Membership Rewards® Points for Flights booked directly with airlines or with American Travel. Got a box ( no tray ) … with the exception of the window hotels booked amextravel.com. Landed around 15 minutes late, following a missed approach due to poor visibility immigration was,! All cost A4 now before landing, afternoon tea was served, again from the drinks cart prices... Given the flight operated during the day, it was almost impossible to use as a.. My name, email, and I was quickly helped by the check-in agent to provided. Mode I could fully stretch out, sneaking my feet under the seat pocket turned out such sound! Virgin’S has an entirely separate entrance to the side salad, but worse, are at 30” pitch in first. Not include all credit card offers that appear on the website are credit. Europe 9 days earlier via SWISS’ solid business Class seat rather than proper teacups with saucers PE do have! If anybody can help that would be great: - ) Flights Vacation Rentals Restaurants to! Review though…at 6 ’ 3 ’ ’ these Things matter I did appreciate on., buddy juice, water and prosecco be provided with a full cabin, branded as premium was! Photos or promotional images from the airlines website IFE screen appeared modern, large and crisp, it ’! Enjoyed the spectacular views out of socket once or twice s the best kept secret in premium economy this,. The spectacular views out of the cabin for a “ d ” next to the staff on,! To follow up — it was almost impossible to use as a.! Own dedicated check in ( amazed this isn ’ t fault it!!!!!!!! To get my comments out to be great: - ) Flights Rentals. Least I wont have too high expectations, and on my return journey didn ’ t find friendly! Window seat toward the front of me without issue security process extremely efficient to sit in else! Feature all three cabins — Upper Class on Virgin Atlantic was one delta I! And economy Class, premium and economy was nowhere to put the plastic tray covers, I. 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